Registered Home Manager
As the Registered Home Manager, you will be responsible for the overall management of the nursing home, ensuring the delivery of high-quality care that promotes the dignity, independence, and well-being of residents. You will lead and manage the staff, maintain regulatory compliance with the Care Quality Commission (CQC), and ensure the home operates efficiently and effectively. This role requires strong leadership, excellent communication skills, and a deep commitment to delivering person-centred care.
Location
Birmingham
Contract
Full time
Reference
HMPerm005
Sector
Healthcare
Rate
£
65000
Date posted
2 October 2024
Job description
Leadership & Management: Provide strong leadership to the care and nursing teams, ensuring that all staff are supported, motivated, and work to the highest standards. You will be responsible for managing the daily operations of the home, ensuring that staff deliver compassionate, person-centred care.
Regulatory Compliance: Ensure that the home operates in full compliance with the CQC and all relevant UK care regulations and standards. Maintain excellent care documentation and ensure all records are up-to-date and accurate.
Care Standards: Oversee the assessment, planning, implementation, and evaluation of care plans to ensure that the physical, emotional, and social needs of the residents are met in a safe and dignified manner. Work closely with the nursing staff to ensure care is delivered to the highest standards.
Budget & Financial Management: Manage the home’s budget, ensuring financial efficiency without compromising on the quality of care. Monitor expenditures, manage payroll, and ensure cost-effective use of resources while maintaining regulatory standards.
Staff Recruitment & Retention: Lead the recruitment and onboarding of new staff, ensuring all team members are well-trained and fit to work in a care environment. Develop and implement strategies to improve staff retention and morale.
Health & Safety: Take responsibility for maintaining a safe environment for residents, staff, and visitors, ensuring all health and safety regulations are followed. Regularly review and update health and safety protocols and conduct risk assessments as required.
Family & Community Engagement: Build positive relationships with residents’ families and act as a key point of contact for any concerns or queries. Represent the home within the local community, fostering strong relationships and enhancing the home’s reputation.
Performance Management: Conduct regular performance reviews, appraisals, and development meetings with staff to ensure continuous improvement and development within the team.
Quality Improvement: Continuously monitor the quality of care and identify areas for improvement. Implement quality improvement initiatives to enhance the service provided within the home.
Incident & Complaint Handling: Investigate and address complaints or incidents promptly, ensuring appropriate action is taken and any learning points are used to improve service delivery.
Essential requirements
NMC Registered Nurse : Ideally, a qualified nurse with active NMC registration (RN/RMN/RGN), though some homes may accept a non-nursing background if combined with relevant management experience.
NVQ Level 5 in Leadership & Management (or equivalent): A recognised qualification in Health and Social Care, ideally NVQ Level 5 in Leadership for Health and Social Care, or equivalent management qualifications.
Experience in Elderly Care Management: Proven experience in managing or leading within a care home, nursing home, or residential care setting, preferably with a focus on elderly care or dementia care.
Knowledge of CQC Standards & Compliance: In-depth understanding of CQC regulations and requirements. Demonstrated experience in managing CQC inspections and ensuring compliance with all regulatory standards.
Strong Leadership & Management Skills: Ability to lead, manage, and inspire a team.
Excellent organisational skills, able to manage multiple responsibilities and prioritise tasks effectively.
Financial Acumen: Experience in managing budgets, financial planning, and resource allocation within a care setting.
Excellent Communication Skills: Strong interpersonal and communication skills, with the ability to engage with residents, families, staff, and external stakeholders effectively.
Problem-Solving & Decision-Making Skills: Ability to manage challenging situations, resolve conflicts, and make sound decisions in a fast-paced environment.
Commitment to Person-Centred Care: Passionate about delivering high-quality, person-centred care that promotes residents' dignity, choice, and independence.
Benefits
Competitive Salary: A competitive salary, typically above industry average, based on experience and qualifications.
Performance-Based Bonuses: Opportunity to earn performance-related bonuses based on achieving regulatory standards and care quality outcomes.
Pension Scheme: Participation in a workplace pension scheme, with employer contributions to help secure your financial future.
Generous Annual Leave: Typically 28 days of paid holiday per year, including bank holidays, with the possibility of increasing based on length of service.
Professional Development Opportunities: Access to continuous professional development and leadership training, including opportunities to attend specialised care courses and managerial certifications.
Career Progression: Clear career pathways, with opportunities to advance into regional management roles or other senior leadership positions within the organisation.
Healthcare Benefits: Some employers may offer private healthcare plans or discounted access to health services.
Flexible Working Options: Potential for flexible working hours to support a healthy work-life balance, including job-sharing arrangements or part-time options.
Wellbeing Support: Access to employee assistance programs, mental health support, and occupational health services to support your physical and mental well-being.
Relocation Assistance: Financial assistance for relocation if required, particularly for those moving from another region. Paid Breaks & Uniforms: Paid breaks during shifts and free uniforms or allowances for work attire.
Discount Schemes: Access to employee discount programs for high street shopping, dining, travel, and leisure activities.